Jonelle Workman
Detroit
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Carrabba's Italian Grill
Novi
07.2021 - 05.2024
- Provided impeccable service for guests, engaging in small talk, big talk, all talk.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Created a wonderful experience for guests to enjoy birthday parties, special anniversary dinners etc.
Server
Apple Bees
Dearborn Heights
07.2020 - 01.2021
- Served food and beverages to patrons and confirmed complete orders.
- Prepared checks, itemizing total meal costs and taxes.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Server
TGI Fridays
Detroit
06.2019 - 06.2020
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted guests and provided menus.
- Created an experience for guests to truly remember.
Education
Bachelor of Science -
Southern New Hampshire University
Hooksett, NH10-2028
High School Diploma -
John F Kennedy High School
Taylor, Michigan06-2017
Skills
- Cash handling
- Positive guest interactions
- Team collaboration
- Sales techniques
- Effective communication
- Customer service
- Service prioritization
- Food running
- Specials promotion
- Foreign language proficiency
Languages
English
Professional
Spanish
Limited
Timeline
Server/Bartender
Carrabba's Italian Grill
07.2021 - 05.2024
Server
Apple Bees
07.2020 - 01.2021
Server
TGI Fridays
06.2019 - 06.2020
Bachelor of Science -
Southern New Hampshire University
High School Diploma -
John F Kennedy High School
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