Jon Eric Melchor
Edinburg ,TEXAS
Summary
Dynamic professional with extensive experience in team leadership and customer service, notably as Senior Manager at BJ's Restaurant & Brewhouse. Proven track record in enhancing operational efficiency and mentoring staff. Bilingual in Spanish, skilled in decision-making and resource allocation, driving significant improvements in service delivery and team performance.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Logan’s Roadhouse
10.2024 - 05.2025
- Learned company systems for tracking inventory and managing supplies effectively.
- Contributed to team meetings by sharing insights and suggesting process improvements.
- Supported team members by handling routine administrative tasks and managing schedules.
- Assisted in daily operations, ensuring smooth workflow and efficient task completion.
- Developed familiarity with operational procedures, enhancing overall team efficiency.
General Manager
Carino’s
10.2023 - 06.2024
- Managed daily operations to ensure efficient workflow and adherence to company standards.
- Implemented training programs for staff, enhancing team performance and productivity.
- Coordinated scheduling and resource allocation to optimize operational efficiency.
- Developed strategies for improving customer satisfaction and service delivery.
Senior Manager
BJ's Restaurant & Brewhouse
08.2018 - 08.2023
- Led cross-functional teams to streamline operations and enhance project delivery efficiency.
- Developed strategic initiatives to improve departmental workflow and resource allocation.
- Mentored junior managers, fostering professional growth and enhancing leadership capabilities.
- Analyzed performance metrics to identify areas for operational improvements and cost reductions.
Education
Edinburg North High School
05.2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Can read, write, and speak Spanish
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Logan’s Roadhouse
10.2024 - 05.2025
General Manager
Carino’s
10.2023 - 06.2024
Senior Manager
BJ's Restaurant & Brewhouse
08.2018 - 08.2023
Edinburg North High School