Alina Jones
Santa Fe,NM
Summary
Proven Lead Sales Associate with a track record at Aramark, enhancing customer satisfaction and loyalty through expert customer service, cash handling, and POS knowledge. Excelled in building relationships and driving sales with a keen ability to pitch products effectively. Demonstrated leadership in team settings, achieving significant improvements in service standards and sales performance. Passionate about history, fine arts, and the South West.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Aramark
09.2021 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Greeted customers and provided product advice to increase sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
Lead Sales Associate
Dollar General
05.2022 - 08.2024
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Handled cash register operations and customer transactions to process payments.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Education
Bachelor of Arts - History
West Texas A&M University
Canyon, TX05.2025
Skills
- Customer Service
- Cash Handling
- Team Leadership
- Visual Displays and Presentations
- Customer care
- Sales pitching
Timeline
Lead Sales Associate
Dollar General
05.2022 - 08.2024
Lead Sales Associate
Aramark
09.2021 - Current
Bachelor of Arts - History
West Texas A&M University