Jonhatan Ibarra Balderrama
Bakersfield,CA
Summary
Dynamic Patient Relations Representative at My Dentist in Bakersfield, adept at enhancing patient satisfaction through effective communication and timely resolutions. Skilled in customer relations and organization, I excel in fostering teamwork and ensuring optimal care coordination, contributing to a seamless patient experience.
Overview
3
3
years of professional experience
Work History
Patient Relations Representative
My Dentist in Bakersfield - Reza Moghbel, DDS
Bakersfield, CA
09.2022 - Current
- Enhanced patient satisfaction by addressing concerns and providing timely resolutions.
- Supported efficient workflow within the organization by maintaining up-to-date knowledge of departmental policies, procedures, and regulatory requirements.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Education
Associate Of Arts - Political Science
Bakersfield College
Bakersfield, CA05.2025
Skills
- Time management
- Organization skills
- Customer/Client relations
- Attention to detail
- Team collaboration
Languages
Spanish
Native or Bilingual
Affiliations
Parisa Moghbel
Supervisor, My Dentist in Bakersfield
Phone: (661) 742-9593
Natalie Rodriguez
Colleague, My Dentist in Bakersfield
Phone: (661) 204-1587
Timeline
Patient Relations Representative
My Dentist in Bakersfield - Reza Moghbel, DDS
09.2022 - Current
Associate Of Arts - Political Science
Bakersfield College