Summary
Overview
Work History
Education
Skills
I am very dependable and hard working
Timeline
Generic
Joni Eggen

Joni Eggen

Bartender, Retail Worker
Kalamazoo,MI

Summary

Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Overview

42
42
years of professional experience

Work History

Bartender

Ridgeview Golf Course
Kalamazoo, MI
05.2005 - Current
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Office Cleaner

Vlachos & Vlachos Attorney's
Kalamazoo, MI
02.1995 - Current
  • Cleaned, stocked and sanitized restrooms inspected to deliver guests immaculate, safe environments that reflected well on employer.
  • Projected friendly and positive image in interaction with employees and guests and built trusting and supportive relationships with other team members.
  • Maintained cleaning equipment, performed minor repairs and communicated with management regarding specific needs for new equipment.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned desks, office equipment, walls, files, ledges and countertops by dusting surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

Event Staff Member

Life Story Funeral Home
Kalamazoo, MI
01.2018 - 03.2020
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Set up event facilities and equipment, cleaned areas and organized supplies.
  • Provided general cleaning of venue spaces before, during and after events.
  • Optimized guest satisfaction with food and beverages by quickly addressing requests and complaints.

Cashier,Scan Coordinator,Stocker

Harding's Friendly Market
Oshtemo, MI
03.2000 - 03.2006
  • Completed inventory counts and ordered merchandise.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed inventory control, such as counting and stocking merchandise.
  • Reviewed weekly sales ads and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Maintained effective team member communication.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Greeted customers and directed to requested products.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Department Manager

Meijer Inc.
Kalamazoo, MI
09.1980 - 03.1990
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.

Education

High School Diploma -

Mattawan High School
Mattawan, MI
06.1978

Skills

  • Cash Handling and Management
  • Responsible Serving
  • Changing Beer Kegs
  • Anticipating Guest Needs
  • Outstanding Customer Service
  • Accuracy and Efficiency
  • Sanitation Practices
  • Customer Care

I am very dependable and hard working

I am committed to working shifts needed and always being on time or early and ready to work. I give 100 percent every time I work the whole shift. I will clean or whatever is needed by the company.

Timeline

Event Staff Member

Life Story Funeral Home
01.2018 - 03.2020

Bartender

Ridgeview Golf Course
05.2005 - Current

Cashier,Scan Coordinator,Stocker

Harding's Friendly Market
03.2000 - 03.2006

Office Cleaner

Vlachos & Vlachos Attorney's
02.1995 - Current

Department Manager

Meijer Inc.
09.1980 - 03.1990

High School Diploma -

Mattawan High School

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Joni EggenBartender, Retail Worker