Joni Josey
Mansfield,TX
Summary
Talented Intake Specialist offering 20 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
22
22
years of professional experience
Work History
PAS Intake Specialist
Ut Southwestern Medical Center
06.2021 - 09.2022
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Schedules patient care procedures accurately (procedure, exam, area or physicians referral, location, time of procedure):balances exams with patient/customer time request and provider availabiity
Patient Intake Specialist
Ut Southwestern Medical Center
11.2019 - 06.2021
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Scheduling
- Registration
- Answered phone calls and provided new clients with the required paperwork to initiate service.
Patient Access Representatie
Md Anderson Medical Cancer Center
02.2013 - 03.2018
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Determined patient financial needs and referred eligible patients proper county or agencies to obtain financial assistance.
- Scheduling
- Registration
- Insurance entry and vertification
Patient Service Coordinator
MD Anderson Cancer Center Hospital
08.2008 - 09.2013
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Verified patient's insurance eligibility and benefits coverage.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Patient Access Representative
MD Anderson Cancer Center
03.2003 - 07.2008
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Scheduling
- Registration
Patient Service Coordinator
MD Anderson Cancer Center
06.2000 - 08.2003
- Demonstrated exceptional customer service to foster welcoming and professional environment for patients.
- Scheduled appointments to enter appointment date and time into computerized scheduler.
- Verified patient's insurance eligibility and benefits coverage.
- Collected forms, insurance card and co-pay to facilitate registration process and prepare patient for appointment.
Education
BBA - Business Administration
American InterContinental University
Schaumburg, IL10.2012
Skills
- Active listening
- Organization and Time Management
- Career Development
- Self Motivated
- Data Entry
Timeline
PAS Intake Specialist
Ut Southwestern Medical Center
06.2021 - 09.2022
Patient Intake Specialist
Ut Southwestern Medical Center
11.2019 - 06.2021
Patient Access Representatie
Md Anderson Medical Cancer Center
02.2013 - 03.2018
Patient Service Coordinator
MD Anderson Cancer Center Hospital
08.2008 - 09.2013
Patient Access Representative
MD Anderson Cancer Center
03.2003 - 07.2008
Patient Service Coordinator
MD Anderson Cancer Center
06.2000 - 08.2003
BBA - Business Administration
American InterContinental University
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