Joni Sheridan
Sugar Hill,GA
Summary
Dynamic Police Communications Officer with Emory University Police Department, skilled in call prioritization and incident documentation. Proven ability to enhance officer safety through effective information gathering and communication. POST, GCIC, and EMD certified, with a strong emphasis on organization and excellent verbal skills, ensuring efficient dispatch operations in high-pressure situations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Police Communications Officer
Emory University Police Department
09.1999 - 10.2025
- Primary Dispatch to Law Enforcement utilizing ARMS CAD Software and Motorola Radio systems. This required prioritizing calls and utilizing listening skills with the utmost goal of officer safety.
- 911 Call Taking and Data Input. This involved answering calls and imparting information to Primary Dispatch quickly yet efficiently.
- Records Checks via Onyxx Glems. Very familiar with both Query and Entry. Criminal History checks nearly daily.
- Working knowledge of web-based Pro Q A software
- Working knowledge of Alarm Systems including Onyx, Phoenix, and Silent Knight.
- Working knowledge of App Armorweb-based Emergency Notification System.
- Working knowledge of Camera Systems Exacq and Milestone
- Working knowledge of web-based weather system Weather Sentry.
Education
Bachelor of Arts - Communications
James Madison University
Harrisonburg, Virginia12-1981
Skills
- Call prioritization
- Incident documentation
- Information gathering
- Emphasis on organization
- Excellent verbal and written skills
Certification
POST Certified
GCIC Certified
EMD Certified
TAC Certified
CIT Certified
CPR Certified
Timeline
Police Communications Officer
Emory University Police Department
09.1999 - 10.2025
Bachelor of Arts - Communications
James Madison University