Joni Smith
Lima,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining database entry, evidenced by my tenure at Citizens National Bank. Skilled in cash management and renowned for exceptional attention to detail, I excel in environments requiring multitasking and meticulous accuracy. My commitment has consistently resulted in improved operational efficiency.
Overview
16
16
years of professional experience
Work History
Escrow Clerk
Citizens National Bank
10.2016 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Server
HMS Host - Chilis Too
08.2008 - 05.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Diploma - College Prep
Woodsfield High School
Woodsfield, OH05.1985
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Database entry
- Multitasking
- Attention to Detail
Timeline
Escrow Clerk
Citizens National Bank
10.2016 - Current
Server
HMS Host - Chilis Too
08.2008 - 05.2016
Diploma - College Prep
Woodsfield High School
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