Summary
Overview
Work History
Skills
Languages
Timeline
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Jonn Anibal Velez Benabe

Puerto Rico

Summary

High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.

Overview

15
15
years of professional experience

Work History

Sales Representative

Metro by T-Mobile- Celltouch
Lakeland, FL
02.2017 - 07.2024
  • Provided technical support for customers using the company's products or services.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Identified opportunities for cross-selling additional products and services.
  • Negotiated deals and handled complaints or objections.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Greeted customers to determine wants or needs.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

Construction Worker

Metromount
Bartow, FL
09.2015 - 01.2017
  • Operated a variety of tools to excavate, move and grade earth for foundations, trenches and roads.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.
  • Cleaned job sites daily removing debris, dirt and hazardous materials safely.

Barber

Fade Factory
Orlando, FL
03.2009 - 08.2015
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Greeted customers, provided consultation services and identified customer needs.
  • Assisted other barbers as needed during busy times or when short staffed.

Skills

  • Customer Relationship Building
  • Complex Problem-Solving
  • Customer retention abilities
  • Product and Service Sales
  • Negotiation Tactics
  • Performance Tracking
  • Staff Training
  • Client Service

Languages

Spanish
Native/ Bilingual

Timeline

Sales Representative

Metro by T-Mobile- Celltouch
02.2017 - 07.2024

Construction Worker

Metromount
09.2015 - 01.2017

Barber

Fade Factory
03.2009 - 08.2015

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Jonn Anibal Velez Benabe