Jonny Bates
New Business Manager
Fort Lauderdale,FL
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Since a young age, has had a knack for consistent improvement; which has evolved into strong leadership and mentoring roles.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
New Business Manager
Sage People
05.2022 - Current
- 180% quota attainment while hunting "unicorns".
- Personally responsible for largest deals in 3 geographical territories.
- Identified product shortfalls in NA marketplace and highlighted areas of improvement for R&D.
- Compiled and shared sales data with lost revenue to partner relations, development, and executives to generate priority list for product enhancements.
- Regularly trained across departments to help colleagues understand strengths and weaknesses of Sage HR.
- Defined and refined sales strategy based on consumer buying trends and market conditions.
- Researched competitor activity and used findings to develop sales growth initiatives.
- Generated marketing content to share with prospects.
- Created ROI calculator to help persuade stuck-clients to move forward.
- Attended trade shows and industry events to promote company products and services.
- Communicated with customers and vendors positively with particular attention to problem resolution
- Evaluated competitor offerings to ensure Sage's products or services remained competitive in NA marketplace.
Account Executive - Team Lead
BambooHR
12.2020 - 04.2022
- Worked hand in hand with Sales Development for project alignment to ensure leads worked, were deals that can close.
- Consistently achieved quarterly sales targets by effectively managing a diverse portfolio of accounts.
- Ranked 11/150 reps. 105% career quota attainment.
- Provided detailed notes with customers' requests/needs to ensure customer satisfaction during implementation.
- Worked with CAMs to educate customers on a quarterly basis of product updates for potential upsell.
- Managed a network of 5+ partners that would get referral bonuses for new clients on a monthly-basis.
- Mentored junior sales representatives to enhance their skill set.
- Hosted weekly team meetings to review deals, how to close, and talk tracks to expedite sales process.
- Conducted monthly roleplay with management to provide feedback and suggestions on their own business process.
Account Manager - Team Lead
PDM Steel Service Centers
07.2016 - 09.2020
- Worked cross departments to fulfill orders on a daily basis for 3 years straight with 100% on time delivery and order accuracy.
- Interviewed, selected, and led a 6-person team to process, pack, and load material in an efficient way for reduced handling costs and maximized profit margin.
- Spearheaded monthly employee performance evaluations to assess best developmental route to take for strengths and weakness.
- Revamped a 20-year point-in-time inventory tracking software to track $5M in live inventory, for accurate forecasting purposes.
- Managed team and partner conflicts in creative ways to overcome hurdles that could have impacted the business unit.
- Vetted steel mills to help supply customer demand, based on forecasts I generated on a quarterly basis.
- On a monthly basis, the business unit generated $1.2M in sales at 32% profit margin.
Education
Master of Arts - Business Management
Jack Welch Management Institute
10.2017 - 05.2020
Bachelor of Arts - Finance
Dominican University of California
09.2012 - 05.2016
Timeline
New Business Manager
Sage People
05.2022 - Current
Account Executive - Team Lead
BambooHR
12.2020 - 04.2022
Master of Arts - Business Management
Jack Welch Management Institute
10.2017 - 05.2020
Account Manager - Team Lead
PDM Steel Service Centers
07.2016 - 09.2020
Bachelor of Arts - Finance
Dominican University of California
09.2012 - 05.2016