Jonothan McCoy
Cincinnati,OH
Summary
Dynamic professional with a proven track record at DQSWO LLC, excelling in customer satisfaction and cash management. Demonstrated ability to lead teams to success, enhancing sales and profitability through strategic planning and quality control. Skilled in multitasking and problem-solving, ensuring operational excellence and fostering strong client relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk
Speedway
03.2023 - 10.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
General Manager
DQSWO LLC
05.2017 - 08.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
No Degree - Computer Science
Sincliar
Dayton, OHGED -
Anderson Highschool
Cincinnati, OH09-2011
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
- Prioritization
- Quality Control
- Sales expertise
- Operations Support
- Supply tracking
- Handling payments
- Multitasking
- Multitasking Abilities
- Time Management
- Customer Communication
- Problem-Solving
- Flexible and Adaptable
- Organizational Skills
- Customer Service
- Professional and mature
- Verbal and writing communication
- Teamwork and Collaboration
- Staff Training
- Written Communication
- Task Prioritization
- Inventory Assessment
- Scheduling
Certification
serv-safe certifications
Timeline
Clerk
Speedway
03.2023 - 10.2023
General Manager
DQSWO LLC
05.2017 - 08.2022
No Degree - Computer Science
Sincliar
GED -
Anderson Highschool