JonPaul Salamy
Brentwood,California
Summary
Dynamic administrative professional with experience at Kraeber Law Offices, adept at enhancing efficiency and service quality. Proven ability to elevate customer loyalty through effective communication and support. Skilled in time management and multitasking, consistently fostering a positive environment while collaborating with teams to achieve outstanding results.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Kraeber Law Offices
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Liaised between clients and vendors and maintained effective lines of communication.
Barista
Dutch Bros
01.2024 - 03.2025
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted additional items with beverages, increasing store sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
Kinesiology
Los Medanos College
Pittsburg, CA05-2027
Skills
- Customer service and support
- Time management and multitasking
- Patience and active listening
- Adaptability in fast-paced environments
- Positive and motivating attitude
- Team collaboration
Timeline
Administrative Assistant
Kraeber Law Offices
01.2024 - Current
Barista
Dutch Bros
01.2024 - 03.2025
Kinesiology
Los Medanos College
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