Jooyoung Yang
Cliffside Park,NJ
Summary
Customer-oriented General Manager with +10 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Kochi
11.2019 - 07.2023
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Trained new employees on proper protocols and customer service standards.
General Manager
Jungsik
08.2011 - 07.2019
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Skills
- Cross-Functional Team Management
- Food Preparation and Safety
- Menu Planning
- Vendor Negotiations
Certification
Certified Sommelier, Court of Master Sommelier
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
General Manager
Kochi
11.2019 - 07.2023
General Manager
Jungsik
08.2011 - 07.2019
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