Jorana Thermidor
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Sally's Beauty Supply
12430 Biscayne Blvd, North Miami
04.2021 - 11.2022
- Cosmetic and Hair, Assist customers and ring them up, stocking and replenish items
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained counter and display areas for cleanliness and organization.
- Identified skin and hair needs of customers to provide assistance in choosing best products.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Processed payments, entering sales in register for prompt customer service.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Customer Service Representative
Beauty Exchange
11820 NW Tenth Ave, Miami
02.2021 - 10.2022
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Warehouse Worker
Amazon
14000 NW 37th Ave, Opa-Locka
03.2019 - 01.2021
- Move materials, equipment, or supplies
- Mark materials or objects for identification
- Sort materials or objects for processing or transport.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Education
High School Diploma -
North Park High School
3400 NW 135th St, Opa-Locka09.2019
Skills
- Chemical Composition
- Skin Types
- Social Media Platforms
- Goal-Driven
- Display Arrangements
- Adaptability and Flexibility
- Effective Customer Communication
- Team Collaboration
- Sales Expertise
- Merchandising
- Operate Cash Register
- Engaging with Diverse Customers
- Multitasking and Organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Achieved Customer Loyalty programs through effectively helping with reaching our goals and applying it through checkout.
Languages
English
Native or Bilingual
Creole
Limited Working
Timeline
Beauty Advisor
Sally's Beauty Supply
04.2021 - 11.2022
Customer Service Representative
Beauty Exchange
02.2021 - 10.2022
Warehouse Worker
Amazon
03.2019 - 01.2021
High School Diploma -
North Park High School