Jordan Agger
South Portland,ME
Summary
I am a determined, respectable, and hardworking college graduate. I am looking for employment that offers a positive atmosphere and a good learning environment for me to grow as a person and co-worker. Where I shine most is in customer service because that's where I've had the most experience and I truly enjoy making sure people have a great time. I adapt well to new challenges and extremely reliable. Authorized to work in the US for any employer.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Server
Sunset Bar and Grille
05.2024 - Current
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Demonstrated exceptional multitasking skills during peak hours.
Bartender
The Press Hotel
09.2023 - 05.2024
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Provided exceptional customer service by engaging with hotel guests and other local customers in a friendly manner and anticipating their needs.
Sales Associate
MCS
03.2019 - 01.2024
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
- Efficiently managed large cash drops and busy days at the register
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
Nanny/Babysitter
self employed
10.2016 - 05.2023
- Provided attentive and nurturing care for children ranging in age from infants to teenagers
- Created a safe and stimulating environment, ensuring the well-being of children at all times
- Transported children to school, extracurricular activities, playdates, and appointments
- Assisted with homework assignments and provided academic support when needed.
Behavioral health Care Worker
Ignite Teen Treatment
10.2019 - 03.2020
- At Ignite Teen Treatment, I was responsible for everyday care of kids ages 8-17 years old
- I would prep meals, make sure the hygiene requirements were met when they wake up and before going to bed
- I would oversee daily therapy sessions (while taking notes and filling reports), and other beneficial activities that would help with social skills and improve their livelihood.
FOH Manager
Bueno Loco Restaurant
10.2019 - 02.2020
- Was in charge of all staff, cleanliness of restaurant, and checking in with each table
- Oversaw daily operations of a high-volume restaurant, ensuring smooth and efficient service
- Increased sales revenue by upselling techniques.
Waitress
Fisherman's Catch Restaurant
10.2012 - 06.2019
- In an extremely busy and loud environment, I had to stay calm and focused every single day in order for our restaurant to be successful.
Education
Bachelors - Psychology
Thomas College
Waterville, ME05.2018
Skills
Communication, problem solving, time management, leadership, active listening and conflict resolution
Certification
Lifeguarding/First Aid/CPR/AED, 05/01/15, 05/01/17
Timeline
Bartender/Server
Sunset Bar and Grille
05.2024 - Current
Bartender
The Press Hotel
09.2023 - 05.2024
Behavioral health Care Worker
Ignite Teen Treatment
10.2019 - 03.2020
FOH Manager
Bueno Loco Restaurant
10.2019 - 02.2020
Sales Associate
MCS
03.2019 - 01.2024
Nanny/Babysitter
self employed
10.2016 - 05.2023
Waitress
Fisherman's Catch Restaurant
10.2012 - 06.2019
Bachelors - Psychology
Thomas College
Lifeguarding/First Aid/CPR/AED, 05/01/15, 05/01/17
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