Jordan Allen
Smithton,IL
Summary
Highly skilled and motivated Bar/Restaurant Manager with comprehensive experience in managing and leading teams for premium food/bar establishments. Strength lies in maintaining high standards of customer service, ensuring operational efficiency, and driving sales growth. Notable success in process improvements that enhance productivity and reduce costs. Demonstrates strong leadership skills, adaptability, and a keen sense for business development.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work History
Bar/Restaurant Manager
Annbriar Golf Course
Waterloo, IL
09.2021 - Current
- Managed daily operations of bar and restaurant environment.
- Implemented customer service standards to enhance guest experience.
- Monitored inventory levels and coordinated supply orders.
- Assisted in creating promotional events to attract customers.
- Ensured compliance with health and safety regulations consistently.
- Resolved customer complaints promptly to maintain satisfaction.
- Developed and implemented cost-saving measures to reduce overhead expenses.
- Maintained an up-to-date knowledge of liquor laws applicable to the bar and restaurant operations.
- Supervised day-to-day operations including opening and closing duties, cash management activities.
- Organized and scheduled staff shifts to ensure adequate coverage for all restaurant services.
- Established strong working relationships with local suppliers as well as other industry partners.
- Planned special events such as banquets or parties for large groups of guests.
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Developed seasonal beverage menus to enhance customer offerings and experience.
- Maintained inventory of all wine, beer, spirits, and non-alcoholic beverages.
- Conducted training sessions for staff members on proper handling and service of alcohol drinks.
Education
Herculaneum High School
Herculaneum, MOSkills
- Inventory management
- Liquor compliance
- Staff training
- Event planning
- Customer loyalty
- Dedicated
- Communicative
- Out going/sociable
- Detail oriented
- Thoroughly organized
- Time management skills
- Coachable
Certification
- Basset
- Food handlers
Timeline
Bar/Restaurant Manager
Annbriar Golf Course
09.2021 - Current
Herculaneum High School