Jordan Ammons
Seven Springs,NC
Summary
Hard working and dedicated sales associate committed to providing excellent customer service, merchandising products throughout the sales floor, and maintaining cleanliness. Able to lift heavy items, operate pallet jack, forklift, narrow-reach truck, and cherry picker.
Overview
4
4
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
Goldsboro, NC
05.2021 - 08.2023
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Stocked shelves with merchandise according to company standards.
- Demonstrated knowledge of store products and services.
- Helped customers by answering questions and locating merchandise.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Sales Associate
Ollies Bargain Outlet
Goldsboro, NC
12.2019 - 05.2021
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Upsold additional items based on customer interests and needs.
- Processed transactions using a point-of-sale system.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
Education
Associate of Science - Mechanical Engineering Technology
Wayne Community College
Goldsboro, NCSkills
- Payment Processing
- Problem-solving skills
- Merchandising understanding
- Merchandising knowledge
- Flexible Schedule
- Money Handling
- Heavy Equipment Operation
- Forklift Operation
- Palletizing skills
- Heavy Lifting
- Hand-Eye Coordination
Languages
English
Native/ Bilingual
Affiliations
- Doing Homework
- Working Out
- Playing video games
References
References available upon request.
Timeline
Sales Associate
Lowes Home Improvment
05.2021 - 08.2023
Sales Associate
Ollies Bargain Outlet
12.2019 - 05.2021
Associate of Science - Mechanical Engineering Technology
Wayne Community College