Jordan Ammons
St. George,UT
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
5
5
years of professional experience
Work History
Team Lead
SSA Technology
St. George, UT
05.2025 - Current
- Led team in daily operations, ensuring project milestones met and workflows optimized.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Coordinated cross-functional collaboration to align project goals with organizational objectives.
- Spearheaded lead generation initiatives to drive business growth.
- Assisted in organizing and prioritizing tasks to meet project deadlines. Supported team members in tracking progress and addressing challenges. Contributed to maintaining project schedules and documentation.
Management
ZAGG
St. George, UT
05.2023 - Current
- Monitored employee performance and implemented strategies for continuous improvement.
- Achieved high customer satisfaction by effectively managing interactions with upset clients. Resolved conflicts through strategic communication and problem-solving techniques, leading to improved customer retention. Enhanced overall service quality by implementing feedback-driven solutions.
Personal Trainer
Precision Basketball
Willard, UT
06.2022 - 08.2025
- Developed personalized training programs to enhance athletic performance and meet individual client goals.
- Conducted fitness assessments to evaluate strengths, weaknesses, and progress of athletes.
- Facilitated group training sessions, fostering teamwork and motivation among participants.
- Established strong relationships with clients to enhance retention and satisfaction rates.
- Collaborated with sports professionals to integrate advanced training methods into programs.
Referee
Brigham City Recreation
Brigham City, UT
06.2021 - 04.2023
- Officiated youth sports events ensuring adherence to rules and regulations.
- Mediated disputes on the field, promoting sportsmanship and fair play among participants.
- Assessed player performance and provided constructive feedback for skill development.
- Collaborated with coaches to enhance understanding of game rules and strategies.
- Trained new referees in officiating techniques and conflict resolution methods.
- Maintained accurate game documentation, including scores, penalties, and player statistics.
Cashier
Twisted Sugar
Brigham City, UT
08.2022 - 02.2023
- Managed cash register operations, ensuring accurate transactions and efficient customer service.
- Trained new cashiers on company policies and point-of-sale systems to enhance team performance.
- Processed customer orders quickly, contributing to improved wait times and satisfaction rates.
- Assisted in inventory management by monitoring stock levels and restocking supplies as needed.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor of Science - Population Health
Utah Tech University
St. George, UT12-2027
Skills
- Conflict resolution
- Attention to detail
- Customer focus
- Coaching and mentoring
- Performance improvement
- Complaint resolution
- Product management
- Strong communication skills
- Time management
- Teamwork and cooperation
- Team leadership
- Decision-making
Timeline
Team Lead
SSA Technology
05.2025 - Current
Management
ZAGG
05.2023 - Current
Cashier
Twisted Sugar
08.2022 - 02.2023
Personal Trainer
Precision Basketball
06.2022 - 08.2025
Referee
Brigham City Recreation
06.2021 - 04.2023
Bachelor of Science - Population Health
Utah Tech University