Jordan Ashley
El Paso
Summary
Field Service Representative with General Dynamics Land Systems, skilled in preventive maintenance and troubleshooting. Successfully enhanced production quality through effective system overhauls and resource management. Proven ability to diagnose complex issues while demonstrating professionalism and strong analytical skills, ensuring optimal equipment performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Field Service Representative
General Dynamics Land Systems
09.2019 - Current
- Researched and implemented new technologies and equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Completed preventive maintenance on Abrams FOV to enhance production and maintain quality.
- Tended to LRU's, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Tested systems, noting issues and completing preventive maintenance.
- Provided support to customer on various MWO's in numerous locations.
US Army
Abrams Crewmember
01.2012 - 02.2019
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Abrams crewmember experienced on the M1A2 Sep V2 and SA platform.
- Deployed to multiple sights in the middle east.
Education
Associate of Applied Science - Information Technology
El Paso Community College
El Paso, TX12-2026
High School Diploma -
Elmira Free Academy
Elmira06-2010
Skills
- Preventive Maintenance
- System overhauls
- Electrical systems
- Schematic interpretation
- Field operations
- Installation coordination
- Team building
- Resource management
- Process improvement
- Service calls
- Analytical skills
- Troubleshooting and Diagnostics
- Computer skills
- Problem-solving abilities
- Multitasking
- Time management
- Maintenance and repair
- Equipment installation
- Professionalism
Timeline
Field Service Representative
General Dynamics Land Systems
09.2019 - Current
US Army
Abrams Crewmember
01.2012 - 02.2019
Associate of Applied Science - Information Technology
El Paso Community College
High School Diploma -
Elmira Free Academy
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