Hi, I’m
Jordan Baker
Sales Manager
Davie,FL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. As well as a highly effective mentor driven to assess individual and group performance to implement improvements and set goals.
Overview
3
years of professional experience
Work History
Volofit
Sales Manager
05.2023 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Volofit
Sales Associate
03.2022 - 05.2023
Job overview
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Assessed customer needs to provide assistance and information on product features.
- Adhered to company initiatives and achieved established goals.
Goji
Cashier
01.2022 - 03.2022
Job overview
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Amore Pizza In
Cashier
04.2021 - 10.2021
Job overview
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Broward College, Davie
Associate of Arts from Psychology
Western High School, Davie, FL
High School Diploma
06.2022
Skills
- Customer Service
- Problem-Solving
- Upselling Techniques
- Written and Oral Communication Skills
- Sales Operation
- Sales Team Training
Languages
English
Timeline
Sales Manager
Volofit
05.2023 - Current
Sales Associate
Volofit
03.2022 - 05.2023
Cashier
Goji
01.2022 - 03.2022
Cashier
Amore Pizza In
04.2021 - 10.2021
Broward College
Associate of Arts from Psychology
Western High School
High School Diploma
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