Jordan Ballou
Riverview,FL
Summary
Hardworking and focused college student, offering excellent communication, planning and prioritization skills. I acquired these skills to helping my parents with their multiple customer oriented business's they had. This ranged anywhere from assisting customers as soon as they walk through the door to checking out and making sure their needs where met and happy. I have grown up playing multiple team sports that taught me the skills needed to succeed as a team. Throughout my athletic career I was voted team captain on multiple occasions by my peers and coaches, which I attribute this to my communication and leadership skills.
Overview
4
4
years of professional experience
Work History
Administrative
South Beach Tanning
06.2023 - Current
- Manage general needs such as opening and closing the salon.
- Helped with intake of new clients and materials by setting up new profiles.
- Manage accounts and client records, observing confidentiality, and discretion.
- Screened phone calls to effectively handle less important inquiries and keep my supervisor free, for more important matters.
- Keep salon running efficient and organized by managing tasks such as supply restocking and general upkeep.
- Process expense reimbursements and update accounts with current information.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcome customers and helped determine their needs.
- Work closely to solve problems and handle customer concerns.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
Sales Associate
BootBarn
11.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
Senior Caregiver
Homestead Assisted Living
10.2019 - 04.2021
- Offered companionship and kindness to elderly patients.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Entertained, conversed, and read aloud to keep patients mentally alert.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
No Degree - Pre-requisites
Hillsborough Community College
Tampa, FLHigh School Diploma -
Riverview High School
Riverview, FL05.2023
Skills
- Cash Drawer Management
- Time Management
- Human Anatomy Knowledge
- Membership Registrations
- Positive Interactions
- Agility Drills
- Equipment Use
- Group Activities
- Goal Strategizing
- Customer Satisfaction
- Calendar Management
Timeline
Administrative
South Beach Tanning
06.2023 - Current
Sales Associate
BootBarn
11.2022 - 04.2023
Senior Caregiver
Homestead Assisted Living
10.2019 - 04.2021
No Degree - Pre-requisites
Hillsborough Community College
High School Diploma -
Riverview High School
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