Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Barnhill

Caldwell,ID

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

10
10
years of professional experience

Work History

Inside Sales Representative

Commercial Tire
08.2021 - Current
  • Used software to maintain detailed account records.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Stayed current on company offerings and industry trends.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Set up new accounts, established customer credit and set up payment methods.
  • Managed friendly and professional customer interactions.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Lead Server

Indian Creek Steakhouse
11.2013 - 06.2021
  • Coordinated large group reservations, working closely with event planners to ensure seamless execution of special occasions.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cultivated warm relationships with regular customers.
  • Collaborated with managers on employee scheduling needs, helping maintain optimal coverage during peak hours without sacrificing quality of service.
  • Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
  • Improved overall table turnover rate by efficiently completing tasks such as clearing dishes and resetting tables between parties.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Assisted management in updating menu offerings, contributing to an increase in overall sales revenue.

Education

High School Diploma -

Twin Falls Senior High
Twin Falls, ID
05.2008

Skills

  • Closing Techniques
  • Product Knowledge
  • Adept multi-tasker
  • Cash Handling
  • Relationship building and management
  • Analytical problem solver
  • Payment Processing
  • Relationship Development

Timeline

Inside Sales Representative

Commercial Tire
08.2021 - Current

Lead Server

Indian Creek Steakhouse
11.2013 - 06.2021

High School Diploma -

Twin Falls Senior High

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Jordan Barnhill