Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jordan Benton

Jordan Benton

Covington,GA

Summary

Dynamic Mental Health Technician with a proven track record at Ridgeview Behavioral Hospital, skilled in crisis intervention and multidisciplinary collaboration. Adept at fostering patient independence and enhancing recovery through effective emotional support and treatment plan updates. Committed to creating safe environments and promoting coping strategies for diverse patient needs.

Overview

10
10
years of professional experience

Work History

Mental Health Technician

Ridgeview Behavioral Hospital
Monroe, GA
10.2025 - Current
  • Facilitated group therapy sessions, promoting communication and coping strategies among patients.
  • Maintained accurate patient records and documentation to ensure compliance with hospital policies.
  • Supported daily living activities, fostering independence and enhancing quality of life for patients.
  • Collaborated with multidisciplinary teams to develop effective care strategies for diverse patient needs.
  • Implemented safety protocols during crisis situations, ensuring a secure environment for patients and staff.
  • Provided emotional support and encouragement to patients, contributing to their overall mental health recovery.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.

Bander Operator

Pratt Industries
Conyers, GA
02.2025 - 10.2025
  • Assisted in maintaining safety standards and protocols within the workplace.
  • Collaborated with team members to optimize workflow efficiency.
  • Conducted routine maintenance on banding equipment to ensure functionality.
  • Trained new employees on proper banding techniques and safety measures.
  • Implemented process improvements that enhanced operational productivity.
  • Maintained accurate inventory records of packaging materials used in operations.
  • Improved production efficiency by consistently monitoring and adjusting machine settings during operation.
  • Minimized waste by reducing scrapped material produced by machinery.
  • Collaborated closely with other departments, fostering strong cross-functional relationships crucial for ongoing success.
  • Mastered the use of multiple banding machines, becoming a valuable resource for colleagues seeking assistance or technical guidance.
  • Contributed to cost reduction efforts by identifying opportunities for minimizing waste during production processes.
  • Reduced machine downtime by performing regular maintenance checks and promptly addressing any issues.
  • Demonstrated adaptability through quickly learning new equipment and processes as required by evolving industry standards or company upgrades.
  • Contributed to a safe work environment, adhering to company safety protocols and reporting potential hazards promptly.
  • Streamlined workflow, skillfully prioritizing tasks and making necessary adjustments based on changing demands.
  • Increased overall output by effectively collaborating with team members to meet or exceed daily production goals.
  • Kept detailed inventory records.
  • Integrated specialized attachments to machines to complete custom orders and projects.

Warehouse Worker

BD
Covington, GA
01.2025 - 01.2025
  • Collaborated with team members to improve workflow and reduce processing time.
  • Supported quality control efforts by inspecting incoming and outgoing shipments for accuracy.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Retail Worker

Walmart
Covington, GA
10.2018 - 2022
  • Guided customers through product inquiries and purchasing processes to ensure satisfaction and loyalty.
  • Ensured maintenance of store cleanliness and organization to facilitate customer navigation and enhance shopping experience.
  • Oversaw shelf stocking processes to maintain appropriate inventory levels and facilitate product turnover.

Cook

Little Caesars Pizza
Covington, GA
09.2015 - 10.2015
  • Prepared and cooked menu items according to established recipes and quality standards.
  • Maintained cleanliness and organization in kitchen and food preparation areas.
  • Assisted in inventory management, ensuring proper stock levels of ingredients.
  • Operated kitchen equipment safely, adhering to safety guidelines and protocols.
  • Monitored food quality during cooking process to meet customer expectations.
  • Supported training of new staff on kitchen procedures and best practices.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Implemented efficient food prep techniques, reducing waste while maintaining quality standards.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Collaborated with team members to ensure timely food delivery during peak hours.

Education

High School Diploma -

Newton High School
Covington, GA
05.2021

Skills

  • Crisis intervention
  • Patient documentation
  • Group therapy facilitation
  • Multidisciplinary collaboration
  • Safety protocol implementation
  • Emotional support techniques
  • Behavioral observation
  • Treatment plan updates
  • Daily living assistance
  • Rapport building
  • Safety check procedures
  • Limit-setting techniques
  • Coping strategies education
  • Machine operation safety
  • Team collaboration
  • Workflow optimization
  • Quality control inspection
  • Behavioral management
  • Behavior management
  • Progress monitoring
  • Substance abuse awareness
  • Treatment Planning
  • Critical thinking
  • Behavioral health
  • Mental status evaluation
  • Patient protection
  • Recovery support
  • Care plan development
  • Histrionic personality disorder approaches
  • Self-care promotion

Timeline

Mental Health Technician

Ridgeview Behavioral Hospital
10.2025 - Current

Bander Operator

Pratt Industries
02.2025 - 10.2025

Warehouse Worker

BD
01.2025 - 01.2025

Retail Worker

Walmart
10.2018 - 2022

Cook

Little Caesars Pizza
09.2015 - 10.2015

High School Diploma -

Newton High School
Jordan Benton