Dynamic operations manager with expertise in staff training, team leadership, and decision-making. Proven ability to drive operational efficiency and foster strong client relationships in logistics and transportation sectors.
Overview
9
9
years of professional experience
Work History
Manager Director
Everest Transport Group LLC
1210 W Thompson RD
07.2017 - Current
Developed and implemented strategic initiatives to enhance operational efficiency across logistics and transportation sectors.
Led cross-functional teams to streamline processes, resulting in improved service delivery timelines.
Collaborated with stakeholders to identify areas for cost reduction and resource optimization within transportation operations.
Established performance metrics to monitor team effectiveness and drive continuous improvement efforts.
Increased revenue through strategic business development initiatives and strong client relationships.
Onboarded new employees with training and new hire documentation.
Developed comprehensive training programs for staff, resulting in improved performance and skillset growth.
Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Controlled costs to keep business operating within budget and increase profits.
Education
Bachelor of Science - Information And Computer Systems
Teerthanker Mahaveer University
Delhi Road, NH 9, Moradabad, Uttar Pradesh 244102
05-2014
Skills
Staff training and development
Operations management
Cross-functional team coordination
Organizational development
Human resources management
Decision-making
Contract management
Policy implementation
Emergency response
Task delegation
Customer service
Time management
Clear communication
Team leadership
Relationship building
Safety procedures
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of more then 100 Drivers.
Languages
English
Full Professional
Hindi
Limited Working
Timeline
Manager Director
Everest Transport Group LLC
07.2017 - Current
Bachelor of Science - Information And Computer Systems
Director of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLCDirector of Sales and Marketing /Small Business Co-Owner at Cedar Mountain, LLC