Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Mullins

Nicholasville

Summary

To obtain a position as an Assistant Supervisor

Overview

8
8
years of professional experience

Work History

VIP Services Representative

Twinspires
09.2022 - 03.2025
  • Facilitating the needs of our top clients and creating a personalized experience to retain and increase play
  • Assisting Players with questions regarding account history, promotions, and other concerns regarding the player’s account
  • Reaching out to our top clients to bring promotions to their attention encouraging further play, and strengthening client relations

Technical II Support Representative

Twinspires
06.2021 - 09.2022
  • Trouble shooting and resolving advanced technical issues regarding our website

Player Services Representative

Twinspires
06.2017 - 06.2021
  • Assisting customers with troubleshooting steps involving our website, or their devices software or hardware issues
  • Knowledge in being able to detect, and resolve tech problems
  • Taking wagers over the phone

Education

Bluegrass Community Technical College
Lexington, Kentucky

High School Diploma -

East Jessamine High School
Nicholasville, Kentucky
06.2009

Skills

  • Dependable
  • Problem Solving
  • Communication
  • Analytical Thinking
  • VIP handling
  • Patience and composure

Timeline

VIP Services Representative

Twinspires
09.2022 - 03.2025

Technical II Support Representative

Twinspires
06.2021 - 09.2022

Player Services Representative

Twinspires
06.2017 - 06.2021

High School Diploma -

East Jessamine High School

Bluegrass Community Technical College

Similar Profiles

CREATE PROFILE
Jordan Mullins