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Associate Principal Engineer

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Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Enthusiastic hotelier eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the Lodging Management System and Microsoft Office and training in hotel operations. Motivated to learn, grow and excel in the Hospitality Industry. Opened the first Guitar Hotel at the Seminole Hard Rock Hotel and Casino. Worked and helped organize events during 2020's Super Bowl LIV. Worked and helped organize events at hotel during the Shawn Carter Foundation Gala that raised $6 million towards their foundation and the resort.

Knowledgeable and dedicated customer service professional with extensive experience in Hospitality industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Guest-oriented Concierge offering over 6 years of experience in hospitality and tourism. Self-starter with strong record of providing valuable service to clients and tourists. Helpful Hospitality professional driven to cultivate exceptional service. Works effectively to address patron concerns and foster loyalty. Proven success in managing complex requests with grace and efficiency. Highly communicative professional. Team player with ability to provide exceptional guest service. Background in industry positions at luxury resorts where client satisfaction is of utmost importance. Problem-solving Front Desk Agent at busy hotel experienced in upselling and marketing property amenities. Multilingual and dedicated to boosting customer loyalty. Consistently recognized by management for performance excellence. Passionate Customer Career offering 6 years of success and experience in customer and personal service. Additional expertise includes time management, effective planning and computer literacy. Seasoned Front Desk professional offering 6 years of customer-facing performance. Handles administrative, operational and guest areas to cultivate quality service. Polite and positive with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations.

Currently enrolled at EMS training center for my Emt certificate .I am service-oriented and resourceful with in-depth clinical skills and assessment training. Strong leader and problem-solver dedicated to provide and complete the best customer service. Independent decision-making skills for service excellence.

Randy Tennyson

Summary

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VIP Services Representative

Security Team Member

Concessions Volunteer

Mathematics Tutor

Education

Bachelor of Science - Biology

Some College (No Degree) - Biology (08/2023–12/2024)

Associate of Science - General Studies

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VIP Services Representative

Security Team Member

Concessions Volunteer

Mathematics Tutor

Bachelor of Science - Biology

Some College (No Degree) - Biology (08/2023–12/2024)

Associate of Science - General Studies

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