Jordan Borst
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Chiropractic Office Assistant
Dr. Kroll's Health Solutions And Disc Center
07.2023 - Current
- Improved patient satisfaction by providing efficient scheduling and appointment coordination.
- Assisted chiropractors in delivering quality care through thorough patient record-keeping and documentation.
- Streamlined office workflow by organizing and maintaining an efficient filing system for patient records.
- Increased office efficiency with proficient use of practice management software for billing and insurance claims processing.
- Enhanced patient experience by consistently maintaining a clean, welcoming environment within the reception area.
- Ensured prompt communication between patients and chiropractors through accurate message taking and relaying information as required.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Contributed to a pleasant atmosphere within the chiropractic office by fostering an environment of teamwork, open communication, and mutual respect among staff members.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Waitress
Red Wing Cafe
02.2023 - 07.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
No Degree - Nursing Assistance
Chippewa Valley Technical College
River Falls, WIHigh School Diploma -
Ellsworth Senior High
Ellsworth, WI05.2023
Skills
- Appointment Management
- Patient Scheduling
- Insurance Verification
- HIPAA Compliance
- Critical Thinking
- Professionalism
- Conflict Resolution
- Adaptability
- Empathy and Compassion
- Team Collaboration
Timeline
Chiropractic Office Assistant
Dr. Kroll's Health Solutions And Disc Center
07.2023 - Current
Waitress
Red Wing Cafe
02.2023 - 07.2023
No Degree - Nursing Assistance
Chippewa Valley Technical College
High School Diploma -
Ellsworth Senior High
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