Jordan Bradley
Quality-focused operations professional with 4+ years of leadership experience at UPS
supporting high-volume operations, quality assurance, technical testing, audits, data
analysis, and employee development. Experienced in leading teams, identifying process
issues, analyzing operational data, conducting system and equipment validation, and
implementing corrective actions to improve accuracy and performance. Proven ability to
train supervisors, communicate technical information, monitor quality metrics, and work
cross-functionally to resolve operational issues.
Work History
Revenue Recovery Supervisor
4 YearsLead and oversee a team of approximately 20 employees in a high-volume operational environment.
Train, coach, and support supervisors and employees to improve performance, productivity, and operational consistency.
Train supervisors on operational procedures, performance expectations, and department processes.
Assign daily responsibilities and monitor workflow to ensure operational goals and deadlines are met.
Monitor employee productivity and performance while providing coaching and
corrective guidance when necessary.
Package Handler
5 MonthsLoaded, unloaded, sorted, and processed packages in a fast-paced, high-volume operation.
Ensured packages were placed in their designated locations to support accurate and timely deliveries.
Followed company safety, quality, and operational procedures