Summary
Overview
Work History
Education
Skills
Supply Chain Competencies
Supply Chain Systems
Marketing Competencies
Timeline
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JORDAN BROCATO

Summary

Experienced Marketing and Supply Chain Professional with 8 years of omni-channel experience. Proven track record of driving business growth through strategic marketing initiatives and optimizing supply chain operations. Skilled in developing and implementing data-driven marketing strategies to enhance brand presence and ensure efficient supply chain operations. Strong analytical skills, exceptional project management abilities, and a commitment to delivering results. Seeking to leverage expertise in marketing and supply chain to contribute to the success of a dynamic organization.

Overview

9
9
years of professional experience

Work History

SENIOR MANAGER INTEGRATED MARKETING

FIGURE 1 BEAUTY
08.2022 - Current
  • Implemented Yotpo Retention platforms (Reviews, Subscription and Loyalty) achieving 100% ROI in first year launched
  • Leads weekly, monthly and quarterly business reviews & data analytics across the company including budget planning and inventory forecasting.
  • Orchestrated and executed impactful in-person experiential marketing events, partnerships and collaborations with strategic brands
  • Oversees gifting programs including the creative design of packaging, encompassing brand collaterals, shipper boxes, retail displays, and more
  • Crafted and implemented CRM campaigns, consistently achieving monthly sales targets, and developed robust reporting mechanisms to monitor performance
  • Directed cross-functional teams in the orchestration of comprehensive marketing campaigns, meticulously overseeing the marketing calendar and providing in-depth analytics on launch performance across all functional areas

MANAGER SUPPLY CHAIN OPERATIONS & DATA ANALYTICS

FIGURE 1 BEAUTY
12.2020 - 08.2022
  • Developed the integration of 3PL systems pre-launch, established streamlined processes in collaboration with our 3PL team, and provided effective day-to-day oversight of warehouse operations
  • Supported the Product Development team by managing the commercialization timelines with primary and secondary packaging suppliers, supporting artwork design, and fostering relationships with contract manufacturers
  • Created the data analytics trackers to oversee internal sales reporting, conducted weekly business reviews, and created high-impact internal presentations for investors and senior leadership
  • Managed the Customer Service inbox and the daily workflow of in-house estheticians
  • Provided invaluable support in the execution of retail implementations across marketing and supply chain functions

PRODUCTION MANAGER

AWAY
03.2020 - 12.2020
  • Collaborated with Data & Analytics to develop Looker models for streamlined Demand and Logistics forecasts
  • Managed OTIF reporting, optimizing supplier procurement and production schedules based on demand fluctuations
  • Ensured new product launch readiness in partnership with Marketing and Merchandising
  • Supported Product Development to implement QC, product, and cost changes, while creating quarterly production forecasts to manage supplier capacity and reduce material liabilities

SENIOR PRODUCTION ASSOCIATE

AWAY
06.2019 - 03.2020
  • Spearheaded monthly Purchase Order issuance for the luggage category, overseeing a diverse supplier network
  • Implemented WIP reporting, and closely tracked launch timelines
  • Fostered weekly collaboration with the Demand Planning team, delivering essential on-order reporting to optimize core SKU buy strategies that aligned with the current production schedule and in-transit inventory
  • Teamed up with the logistics team to build detailed forecasts on inbound product by country of export, category, and pallet space requirements to prevent capacity constraints

SENIOR INBOUND OPERATIONS ASSOCIATE

AWAY
07.2018 - 06.2019
  • Orchestrated all inbound transportation logistics, including supplier coordination, booking, sailing schedules, and customs compliance
  • Established a productive partnership with Flexport, developing inbound forecasting tools to support both Flexport and the Logistics team
  • Meticulously managed inventory at 3PLs, ensuring precise receipt, adherence to launch receiving schedules, and maintaining daily communication with 3PL partners
  • Maintained a comprehensive reporting system for containers in transit and optimized container prioritization for efficient 3PL deliveries
  • Maintained website inventory integrity by conducting daily uploads from 3PL reports to our backend platform
  • Managed 'Out of Stock' (OOS) and 'Back in Stock' (BIS) messaging for relevant SKUs, prepared the website with accurate inventory counts for product launches, and provided reports on the sell-through of limited-edition items

OPERATIONS ASSISTANT

DRAPER JAMES
07.2016 - 07.2018
  • Oversaw all daily store operations, including reporting, inventory management, invoicing, in-store event execution, communication, and process implementation
  • Played a pivotal role in brick-and-mortar store build outs by managing visual and supply components, actively participated in weekly general contractor and architect meetings, and ensured on-site readiness for store openings
  • Maintained open lines of communication with our 3PL, handled inbound and outbound shipments, wholesale and retail orders, and out-of-scope projects
  • Conducted on-site 3PL visits to oversee inbound receipts, e-commerce shipping, and pick and pack operations
  • Contributed to the successful NetSuite implementation, including data migration, and collaborated with consultants post-launch to drive continuous improvements

OPERATIONS COORDINATOR

RALPH LAUREN
01.2016 - 07.2016
  • Collaborated with the visual merchandising team to ensure the preservation of the Ralph Lauren aesthetic within the women's flagship store
  • Acted as a liaison between the creative team and the corporate office to facilitate seamless in-store maintenance
  • Partnered with the marketing and events team to meticulously prepare for in-store events, creating an immersive customer experience
  • Produced a comprehensive weekly business report for the store director, providing a detailed overview of departmental sales and inventory
  • Calculated variances and deficits to highlight key insights

Education

Bachelor of Arts - International Business & Management, Focus in Spanish

DICKINSON COLLEGE
01.2015

Skills

  • Partnerships and Collaborations
  • Experiential Marketing Events
  • CRM Campaigns
  • Retention Strategy
  • Data & Analytics
  • Marketing Calendar Development
  • Artwork Design
  • Influencer Strategy
  • Gifting Programs
  • Operations Management
  • Logistics and Fulfillment
  • Data Analytics
  • Vendor Management
  • Project Management
  • Inventory Management
  • Zendesk/Gorgias
  • NetSuite
  • Looker
  • Flexport
  • Anvyl
  • Inventory Management
  • Zendesk/Georgias
  • NetSuite
  • Looker
  • Flexport
  • Anvyl

Supply Chain Competencies

  • Operations Management
  • Logistics and Fulfillment
  • Data Analytics
  • Vendor Management
  • Project Management
  • Inventory Management
  • Customer Service

Supply Chain Systems

  • NetSuite
  • Looke
  • Flexport
  • Anvyl
  • Zendesk / Georgias

Marketing Competencies

  • Partnerships and Collaborations
  • Experiential Marketing Events
  • CRM Campaigns
  • Retention Strategy
  • Data & Analytics
  • Marketing Calendar Development
  • Artwork Design
  • Influencer Strategy
  • Gifting Programs

Timeline

SENIOR MANAGER INTEGRATED MARKETING

FIGURE 1 BEAUTY
08.2022 - Current

MANAGER SUPPLY CHAIN OPERATIONS & DATA ANALYTICS

FIGURE 1 BEAUTY
12.2020 - 08.2022

PRODUCTION MANAGER

AWAY
03.2020 - 12.2020

SENIOR PRODUCTION ASSOCIATE

AWAY
06.2019 - 03.2020

SENIOR INBOUND OPERATIONS ASSOCIATE

AWAY
07.2018 - 06.2019

OPERATIONS ASSISTANT

DRAPER JAMES
07.2016 - 07.2018

OPERATIONS COORDINATOR

RALPH LAUREN
01.2016 - 07.2016

Bachelor of Arts - International Business & Management, Focus in Spanish

DICKINSON COLLEGE
JORDAN BROCATO