Jordan Bruschke
Jacksonville,FL
Summary
Dynamic sales professional with a proven track record at Herricks Tree Service, excelling in deal closing and sales process optimization. Recognized for boosting revenue through strategic lead generation and fostering client relationships. Adept at analyzing data to inform decisions, while demonstrating exceptional communication and collaboration skills.
Overview
15
15
years of professional experience
Work History
Lead Sales Coordinator
Herricks Tree Service
02.2020 - 01.2025
- Coordinated scheduling for tree service operations, ensuring optimal resource allocation and timely project completion.
- Managed customer inquiries, providing accurate information and enhancing client satisfaction through effective communication.
- Developed training materials for new hires, fostering a knowledgeable team environment and improving onboarding efficiency.
- Streamlined sales processes by implementing a CRM system, resulting in improved tracking of leads and client interactions.
- Collaborated with field teams to assess project needs, facilitating seamless execution of tree care services across various sites.
- Analyzed sales data to identify trends, informing strategic decisions that enhanced service offerings and market reach.
- Led weekly team meetings to discuss performance metrics, encouraging collaboration and accountability among staff members.
- Established quality control measures, ensuring compliance with industry standards and enhancing overall service delivery effectiveness.
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Negotiated contracts with clients, securing favorable terms that contributed to the company''s bottom line.
- Developed strong rapport with clients by providing exceptional service, leading to a high rate of repeat business.
Partner
Herricks Tree Service
Jacksonville, FL
02.2020 - 01.2025
- Developed client relationships through effective communication and support.
- Conducted market research to inform strategic planning and identify growth opportunities.
- Coordinated project management tasks, ensuring timely delivery of milestones.
- Maintained organized documentation of client interactions for future reference.
- Monitored partner performance, providing feedback for improvement.
- Streamlined internal processes, enhancing overall efficiency and productivity.
- Negotiated favorable terms in contracts, securing significant savings for the firm.
- Prepared and presented detailed reports on project statuses and initiatives.
Sales Associate
Warming Tree Service
01.2017 - 01.2020
- Assisted customers in selecting appropriate tree care services based on individual needs.
- Maintained accurate inventory records and reported discrepancies to management.
- Educated clients on proper tree maintenance practices to enhance service satisfaction.
- Collaborated with team members to ensure timely completion of service requests.
- Implemented effective upselling techniques, resulting in increased customer engagement.
- Participated in training sessions to improve product knowledge and sales strategies.
- Resolved customer inquiries and concerns promptly, fostering positive relationships.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Service Writer
Damerow Ford
Beaverton, OR
06.2014 - 12.2017
- Greeted customers and assessed service needs to provide accurate information on vehicle maintenance.
- Coordinated with technicians to schedule repairs, ensuring timely service delivery for clients.
- Documented customer interactions and service requests in management software for efficient tracking.
- Prepared detailed estimates and invoices, enhancing transparency in service costs for customers.
Service Writer
Carr Chevrolet
01.2012 - 05.2014
- Followed up with clients post-service to ensure satisfaction and address any concerns promptly.
- Resolved customer complaints effectively, fostering positive relationships and repeat business opportunities.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Floor Manager
Jiffy Lube Association Of Franchises
01.2010 - 01.2012
- Utilized point-of-sale systems to process transactions and manage customer accounts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Oversaw daily operations, ensuring adherence to company policies and industry standards.
- Led team in implementing process improvements, enhancing workflow efficiency and productivity.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
Education
High School Diploma -
Lake Ridge High School
Lake Oswego, OR2009
Skills
- Deal closing
- Sales operations
- Sales presentations
- Sales process optimization
Timeline
Lead Sales Coordinator
Herricks Tree Service
02.2020 - 01.2025
Partner
Herricks Tree Service
02.2020 - 01.2025
Sales Associate
Warming Tree Service
01.2017 - 01.2020
Service Writer
Damerow Ford
06.2014 - 12.2017
Service Writer
Carr Chevrolet
01.2012 - 05.2014
Floor Manager
Jiffy Lube Association Of Franchises
01.2010 - 01.2012
High School Diploma -
Lake Ridge High School