Matthew Ungaro
Livonia
Summary
At The Sherwin Williams Company, I spearheaded sales initiatives, boosting revenue through strategic lead generation and client relationship nurturing. My adeptness in sales reporting and exceptional communication skills enhanced team efficiency and customer retention. Leveraging problem-solving aptitude and sales process optimization, I played a pivotal role in achieving significant account growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Lead Sales Coordinator
The Sherwin Williams Company
09.2014 - Current
- Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
- Set up appointments with potential and current customers to promote new products and services.
- Conducted on-site product demonstrations to highlight features, answer customer questions, and redirect concerns toward positive aspects.
- Spearheaded the implementation of sales automation tools, streamlining workflow and enhancing team efficiency.
- Delivered comprehensive sales reports to senior management, enabling data-driven decision making and strategy adjustments.
- Oversaw inventory management, ensuring optimal stock levels for seamless fulfillment of customer orders.
- Developed strong rapport with clients by providing exceptional service, leading to a high rate of repeat business.
- Provided ongoing support to existing clients, strengthening relationships and increasing account retention rates.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted sales team members in developing customer relationships, and building customer loyalty.
- Communicated customer feedback and complaints to team members to promote proper resolution.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
Education
No Degree -
Madonna University
Livonia, MIHigh School Diploma -
Detroit Catholic Central High School
Redford, MI04-2000
Skills
- Deal closing
- Sales operations
- Sales presentations
- Sales process optimization
- Sales reporting
- Stockroom management
- Customer retention
- Floor operations
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
- Adaptability and flexibility
- Product knowledge
- Customer relationship management
- Continuous improvement
- Inventory management
- Problem-solving aptitude
- Professional demeanor
Timeline
Lead Sales Coordinator
The Sherwin Williams Company
09.2014 - Current
No Degree -
Madonna University
High School Diploma -
Detroit Catholic Central High School
Similar Profiles
Kurt LukasKurt Lukas
National Account Specialist at The Sherwin Williams CompanyNational Account Specialist at The Sherwin Williams Company
Thomas SpencerThomas Spencer
Area Sales, Technical and Operational Manager at Sherwin-Williams CompanyArea Sales, Technical and Operational Manager at Sherwin-Williams Company
Virgil JeffriesVirgil Jeffries
Sales & Use Tax Intern at Sherwin Williams CompanySales & Use Tax Intern at Sherwin Williams Company