Jordan Burris
Fayetteville,North Carolina
Summary
Driven and adaptable professional with a proven track record in customer service and POS system operations, honed at Food Lion and Applebee's Grill + Bar. Excelled in enhancing customer satisfaction through exceptional service and maintaining high cleanliness standards. Demonstrated patience, empathy, and a cooperative attitude, contributing significantly to workplace efficiency and positive customer relations. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Cashier
Food Lion
06.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Restaurant Hostess
Applebee's Grill + Bar
08.2022 - 10.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Education
High School Diploma -
Seventy-First High School
Fayetteville, NC06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer Relations
- Basic Math Competence
- Product Knowledge
- POS system operations
- Adaptable and Flexible
- Cooperative Attitude
- Creative Thinking
- Cleaning and sanitizing
Timeline
Cashier
Food Lion
06.2023 - Current
Restaurant Hostess
Applebee's Grill + Bar
08.2022 - 10.2022
High School Diploma -
Seventy-First High School