Jordan Burwell
Portland
Overview
11
11
years of professional experience
Work History
Bartender/Server
Cassidy's
08.2024 - Current
- Ran full bar service in a high-volume setting, keeping quest experience consistent and the standards tight.
- Used wine and spirits knowledge to guide quests through the menu and make genuine recommendations.
Assistant Manager
Beda's Biergarten
07.2022 - 07.2024
- Ran daily floor operations, coaching staff, and keeping service standards consistent through high volume shifts.
- Handled ordering and inventory for the beer program, kept pars tight, and managed vendor relationships.
- Took ownership of guest issues on the floor, catching problems early and ensuring customers left happy.
Bartender/Floor Manager
Whiskey Lounge
08.2022 - 02.2024
- Build the cocktail menu for a new concept, shaping around our own whiskey brand, and what guests were reacting to.
- Assigned and ran floor sections, coaching the service team and holding standards for live service.
- Set up FOH systems from scratch for new opening- POS configuration, service workflow, and other infastructure.
Bar Manager
Loaded Joe's
04.2021 - 06.2022
- Ran the bar team in a high volume coffee, cocktail, and cafe operation. Including scheduling, coaching, guest management, inventory, and financials.
- Kept standards consistent across both espresso and cocktail programs through busy shifts.
- Recruited, hired, and trained bar and cafe staff (including kitchen crew) giving feedback and developing the staff.
Bakery Manager
Bread Garden Bakery
02.2016 - 03.2020
- Ran all bakery operations; hiring, onboarding, scheduling, and developing staff.
- Managed inventory and vendor relationships, keeping ordering systems tight and supply consistent.
- Built and maintained production systems that kept quality and output consistent day to day.
- Build a culture of accountability, development, and trust that allowed my crew to preform as a team or as an individual.
Sous Chef
Bell Book and Candle
02.2015 - 01.2016
- Worked directly under the executive chef keeping kitchen operations, quality, and consistency through two shifts.
- Helped developed specials, trained kitchen staff, and built back of house systems in a fast paced neighborhood restaurant.
Education
Bachelor of Science - English
University of Iowa
Iowa City, IA05-2025
Certificate -
International Culinary Center
New York, NY09-2015
Skills
- Aloha, Toast, and OpenTable experience
Timeline
Bartender/Server
Cassidy's
08.2024 - Current
Bartender/Floor Manager
Whiskey Lounge
08.2022 - 02.2024
Assistant Manager
Beda's Biergarten
07.2022 - 07.2024
Bar Manager
Loaded Joe's
04.2021 - 06.2022
Bakery Manager
Bread Garden Bakery
02.2016 - 03.2020
Sous Chef
Bell Book and Candle
02.2015 - 01.2016
Bachelor of Science - English
University of Iowa
Certificate -
International Culinary Center