Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
13
13
years of professional experience
Work History
Sales and Service Representative
Industrial Battery Supply
06.2019 - Current
Retained excellent client satisfaction ratings through outstanding service delivery.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Managed customer accounts to secure customer satisfaction and repeat business.
Cross-trained and provided backup support for organizational leadership.
Maintained good working relationship with forklift dealers to take care of there battery and charger needs.
Sales and Logistics
The Shipping Container Store
02.2010 - Current
Take incoming phone call's about shipping containers.
Coordinate delivery with customers and contract delivery company.
Arrange payments and insure invoices get paid before delivery.
Maintain relationships with customers that are repeat buyers.
Service Technician
Industrial Battery Supply
07.2013 - 06.2018
Responded to customer inquiries quickly and professionally to increase satisfaction.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT
06.2002
Skills
Client Development and Retention
Extensive Industrial battery and charger knowledge