JORDAN CECCARELLI
Summary
Hardworking and passionate job seeker with strong communication skills eager to learn a new industry. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance my knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Stacys @ Melrose
01.2024 - Current
- Fulfilled independent shifts, being liable for all bar responsibilities and cash drawers
- Provided an atmosphere that was friendly, fun, and accepting
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Assistant General Manager
Morning Squeeze
04.2021 - 02.2024
- Created upgraded systems in side work, scheduling, ordering, and weekly cleanings that are still intact today
- Oversaw the restaurants essential day to day operations that dealt specifically with kitchen, the bar, cleanliness, hospitality, and safety of everyone
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Bartender
BS West
08.2022 - 10.2023
- Opened and closed the bar independently, fulfilling all job duties
- Trained new bartenders on mixing techniques, customer service standards, and safety protocols.
- Provided exceptional customer service by engaging patrons and resolving any issues promptly.
Lead Server
First Watch
03.2019 - 04.2021
- Enhanced staff performance through effective training on service standards.
- Achieved higher sales by consistently upselling specialty items to customers.
- Delivered exceptional customer service from seating to routine follow-ups.
- Increased customer satisfaction by providing personalized recommendations and attentive service.
Education
Bachelors of Science - Communication
Arizona State University
Tempe, AZ01.2021
Associate of Arts -
Paradise Valley Community College
Phoenix, AZ01.2019
Skills
- Team work and team management
- Attention to detail
- Upselling and cross-selling
- Customer service expertise
- Clear and effective communication
- Highly reliable
- Hospitality service expertise
Certification
- Lesbian, Gay, Bisexual, and Transgender Studies Certificate
- Gender, Women, and Sexuality Studies Certificate
Timeline
Bartender
Stacys @ Melrose
01.2024 - Current
Bartender
BS West
08.2022 - 10.2023
Assistant General Manager
Morning Squeeze
04.2021 - 02.2024
Lead Server
First Watch
03.2019 - 04.2021
Bachelors of Science - Communication
Arizona State University
Associate of Arts -
Paradise Valley Community College