JORDAN CHRISTOPHER ALEXANDER
Angleton,TX
Summary
Dedicated former semi pro basketball player pursuing full-time coaching position that presents professional challenges and leverages interpersonal skills, and developing game plans that leverage each players’ strengths to bring team success.
Overview
14
14
years of professional experience
Work History
Customer Service Rep I (Accounting/Billing Dept)
City of Houston
03.2023 - Current
- Scan and save documents using excellent organization skills.
- Compute bill corrections/exceptions and adjustment using analytical skills.
- Use different equipment/systems like scanner, copier, computer at required standards.
- Maneuver different applications on the computer to perform various tasks at high levels of accuracy.
- Use MS office application tools like Outlook, Excel, Word, Teams to complete various tasks efficiently.
- Communicate with customers over the phone, via email or in person to share or collect accurate information.
Delivery Driver
Beacon Building Products
09.2021 - 08.2022
- Adhered to safety processes and procedures
- Delivered company products to customers on schedule
- Interfaced with customers and worked to resolve any issues that arise
Operator I
Brazoria County
06.2017 - 07.2021
- Worked in adherence to safe practices, procedures, work site or traffic laws
- Maintained proper coordination and cooperation with the road and transport system.
- Operated heavy equipment, ex: dump trucks, front-end loaders, backhoe, and other related equipment.
Case Manager
Carter’s Kids
05.2011 - 07.2016
- Ensured accuracy of documentation submitted to Facility Manager and Facility Administrator.
- Monitored the living condition of approximately 15 assigned residents to ensure that they were receiving proper care.
- Managed the care plan for all new resident cases, which were tailored to meet each individual needs.
Education
Information Technology Security Administrator -
MyComputerCareer
Houston, TX11.2023
SPED, PE, And Core Classes Grade K-8
ITeach
Online 06.2026
Bachelor of Arts - Sociology
Wiley College
Marshall, TX05.2010
Skills
- Relationship building
- Problem resolution
- Critical thinking
- Positive role model and mentor
- Growth mindset
- Conflict resolution
- Player development
- Personable and friendly
- Building relationships
- Group leadership
- Innovation and creativity
- Motivational leadership style
Timeline
Customer Service Rep I (Accounting/Billing Dept)
City of Houston
03.2023 - Current
Delivery Driver
Beacon Building Products
09.2021 - 08.2022
Operator I
Brazoria County
06.2017 - 07.2021
Case Manager
Carter’s Kids
05.2011 - 07.2016
Information Technology Security Administrator -
MyComputerCareer
SPED, PE, And Core Classes Grade K-8
ITeach
Bachelor of Arts - Sociology
Wiley College
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