JORDAN CLINKENBEARD
Snohomish,United States
Summary
Mitigation management professional with six years of experience leading restoration projects, including water, fire, and mold remediation. Exceptional leadership and organizational skills, adept at coordinating with multiple departments and stakeholders to ensure swift and effective damage control. Demonstrates strong oral communication and conflict resolution abilities, and is committed to enhancing operational efficiency and quality. Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Manager/Field Operations Manager
Puredry Restoration
Snohomish, WA
08.2024 - Current
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Established relationships with key clients, while maintaining existing customer base.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Implemented process changes to streamline sales department workflow.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Created and presented monthly reports to management on sales performance.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained current knowledge of industry standards and regulatory requirements pertaining to the company's operations.
- Reviewed existing contracts and agreements related to external vendors providing goods or services used by the company's field operations team.
- Oversaw day-to-day activities at multiple locations while maintaining consistent quality control standards.
- Implemented best practices in order to maximize efficiency of operations.
- Ensured effective communication between field personnel and corporate office.
- Assessed operational performance of field employees and provided feedback for improvement.
Project Manager
PureDry Restoration
Snohomish, United States
03.2022 - 08.2024
- Managed multiple crews across various sites for water, fire, and mold mitigation.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Created and implemented processes to ensure successful completion of projects.
- Collaborated with internal departments, external partners, and insurance carriers to expedite damage resolution.
- Identified and assessed risks for each project while developing effective mitigation strategies.
- Facilitated conflict resolution among team members to maintain a cohesive work environment.
- Ensured compliance with all applicable laws, regulations, and company policies throughout project lifecycle.
- Negotiated contracts with vendors and suppliers to align with budget constraints.
- Guided team members in executing assigned tasks efficiently and effectively.
Lead Technician
Puredry Restoration
Snohomish, WA
08.2021 - 03.2022
- I built diagrams, scopes, and estimates for various projects.
- Performed all necessary mitigation and remediation quickly and efficiently.
- Kept in constant communication with adjusters and homeowners.
- Developed comprehensive training programs for new technicians, focusing on job site safety checks, and hazardous material handling procedures.
- Managed multiple projects simultaneously while meeting deadlines.
- Documented processes for future reference by team members.
- Created detailed reports summarizing all installation activities.
- Installed operating systems, configured settings, and added and removed applications as needed.
- Ensured that all systems were compliant with industry standards and regulations.
Mitigation Technician
Puredry Restoration
Snohomish, WA
08.2020 - 08.2021
- Conducted comprehensive safety checks and implemented containment protocols for fire, water, and mold remediation projects, ensuring adherence to industry standards.
- Streamlined mitigation processes by efficiently setting up negative air systems and floor protection.
- Collaborated closely with lead technicians, providing crucial assistance in various restoration tasks, including cabinetry removal, and thorough cleaning procedures.
Maintenance Technician
Greystar
Seattle, United States
07.2018 - 08.2020
- Handled all apartment turnovers, which include painting, general maintenance, cleaning, basic plumbing, and flooring installation.
- Assisted in the installation of new machinery and equipment.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
Hardscaper
TerraFirma Landscape
Seattle, United States
06.2016 - 07.2018
- Constructed stone walkways, staircases, retainer walls, and water features such as ponds and waterfalls, as well as decks, railings, and fencing.
- Experience operating a variety of hand and power tools, manning multiple types of heavy equipment, grading various land types, and installing, testing, and running sprinkler lines and drains.
- Accurately measured and cut pavers using a masonry saw.
- Incorporated landscaping features such as waterfalls, ponds, fountains into hardscape designs.
- Mixed mortar for laying bricks and stones with trowels or cement guns.
- Applied sealant to newly installed hardscapes to protect from weathering or staining.
- Installed retaining walls, walkways, patios, driveways, and other hardscaping elements.
- Ensured job sites were clean at all times by removing debris daily.
Education
GED - General Studies
10/2008
10.2008
Reets Drying Academy
Skills
- Sales coaching
- Product and service management
- Relationship building
- Sales operation
- Sales closing techniques
- Employee motivation
- Lead generation
- Customer relationship management
- Sales forecasting
- Data analysis
- Employee training
- Project management
- Team leadership
- Contract negotiation
- Strategic planning
- Process improvement
- Sales coaching
- Product and service management
- Relationship building
- Sales operation
- Sales closing techniques
- Employee motivation
- Lead generation
- Customer relationship management
- Sales forecasting
- Data analysis
- Employee training
- Project management
- Team leadership
- Contract negotiation
- Strategic planning
- Process improvement
Certification
- ELITE PROJECT MANAGER COURSE HighGround
- OCT IICRC
- LEAD INSPECTOR/RISK ASSESSOR Argus Pacific, A Terracon Company
- AHERA ASBESTOS INSPECTOR
- AMRT IICRC
- FSRT IICRC
- WRT IICRC
References
- David, Greenberg, 4258767605, Cleaner Guys
- Rose, Davis, 4252184468, Puredry Restoration
- Zachary, Hull, +14252803025, Wright Way Restoration
- Gavin, Krzykalski, 9047635966, Watterson Environmental Solutions
Timeline
Sales Manager/Field Operations Manager
Puredry Restoration
08.2024 - Current
Project Manager
PureDry Restoration
03.2022 - 08.2024
Lead Technician
Puredry Restoration
08.2021 - 03.2022
Mitigation Technician
Puredry Restoration
08.2020 - 08.2021
Maintenance Technician
Greystar
07.2018 - 08.2020
Hardscaper
TerraFirma Landscape
06.2016 - 07.2018
GED - General Studies
10/2008
Reets Drying Academy
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