Jordan Cook
Tacoma,WA
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
11
11
years of professional experience
Work History
Owner
C&J roofing
Tacoma, WA
01.2019 - Current
- Ensured compliance with local, state, and federal regulations.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
Sales Manager
Pyroland Fireworks
Buckley, WA
03.2014 - Current
- Supported senior management in creating long-term strategic objectives for company expansion.
- Maintained accurate records of all transactions between customers and company representatives.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Established relationships with key clients, while maintaining existing customer base.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated a variety of machinery and tools safely and efficiently.
Education
High School Diploma -
White River
Buckley, WA06-2013
Skills
- Customer relationship management
- Problem solving
- Account management
- Service-driven sales
- Contact follow-up
- Cold calling
- Review of contracts
- Price quote preparation
- Product knowledge
- Relationship building
- Key account management
- Direct sales
- Positive and upbeat
- Exceptional multi-tasker
- Roof installation
- Roof maintenance
- Customer service
- Contract negotiation
- Project estimation
- Roof inspection
- Leak detection
- Slope calculation
- Weatherproofing solutions
- Power tool operation
- Self motivated
- Low-slope roofing systems
- Roof insulation
- Forklift operation
References
References available upon request.
Timeline
Owner
C&J roofing
01.2019 - Current
Sales Manager
Pyroland Fireworks
03.2014 - Current
High School Diploma -
White River