Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jordan Cornett

Jordan Cornett

Romeo,MI

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Biggby Coffee
01.2022 - 01.2023
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.

Shift Leader

Little Caesars Pizza
11.2020 - 09.2021
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Gym Receptionist

Romeo Recreational Center
09.2019 - 03.2020
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Directed guests and appointments to fitness consultants to increase membership enrollments.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.

Babysitter

N/A
01.2018 - 04.2019
  • Communicated positively with children and guardians.
  • Played games, worked on puzzles and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Studied and researched food allergies to understand requirements for individuals with such conditions.
  • Established and maintained safe play environment for children.
  • Encouraged children to be understanding and patient with others.

Education

High School Diploma -

Romeo High School
Romeo
05.2021

Skills

  • Directing Team Members
  • Managing Multiple Priorities
  • Shift Coverage
  • Employee Coaching and Motivation
  • Overseeing Employees
  • Cash Deposits and Receipts
  • Orientating and Training
  • Inspirational Leadership

Timeline

Assistant Manager

Biggby Coffee
01.2022 - 01.2023

Shift Leader

Little Caesars Pizza
11.2020 - 09.2021

Gym Receptionist

Romeo Recreational Center
09.2019 - 03.2020

Babysitter

N/A
01.2018 - 04.2019

High School Diploma -

Romeo High School

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Jordan Cornett