Jordan De Souza
RoadLuxe Rentals
Orlando
1
Language
5
years of professional experience
Resourceful and dependable professional with extensive experience in customer service, sales, client relations, and business operations. Proven ability to manage multiple responsibilities while solving complex problems and building trusted client relationships. Adaptability in fast-paced environments complements a self-motivated approach, supported by a strong background in both corporate and entrepreneurial settings. Committed to delivering exceptional service that drives client satisfaction and business success.
Work History
Owner & Private Client Care Manager
1 Year 5 Months- Independent Client Care business; formally established as Upgrade Your Life Solutions LLC in April 2025
- Providing comprehensive private client care and household management, coordinating medical and personal appointments, transportation, finances, meals, personal care, medication reminders, home services, pet care, and daily needs while promoting safety, independence, and quality of life.
Founder & Owner/Operator
1 Year 7 Months- Independent vehicle rental business; formally established as RoadLuxe Rentals LLC in May 2026.
- Founded, independently funded, and operating a vehicle rental business, managing all aspects of fleet operations, customer service, reservations, financial administration, vehicle maintenance, marketing, and continued business growth.
Inside Sales Representative
3 Years 2 Months- Managed high-volume inbound customer calls, processing wireless orders and account changes while providing technical support, resolving service issues, identifying potential fraud, and delivering sales-focused customer service in a fully remote position.
Education
GED / High School Equivalency Diploma
Skills
Customer service
Client Relations
Sales & Order Processing
Business Operations
Administrative Support
Account Management
Conflict Resolution
Fraud Detection & Prevention
Technical Troubleshooting
Appointment & Schedule Coordinating
Financial & Expense Management
Microsoft Office
Remote Work & Virtual Communication
Fleet & Reservation Management
LANGUAGES
English
Timeline
Owner & Private Client Care Manager
Upgrade Your Life Solutions LLC
03.2025 - CurrentRead More
Founder & Owner/Operator
RoadLuxe Rentals
01.2025 - CurrentRead More
Inside Sales Representative
Verizon
08.2021 - 10.2024Read More
Daytona State College
GED / High School Equivalency Diploma
Read More