Jordan Diez
Sacramento,CA
Summary
Detail-oriented professional with extensive experience in sales support, office administration, and manufacturing. A strong communicator who excels in team settings. Possesses exceptional time management skills and performs effectively under pressure to meet deadlines and quotas.
Overview
9
9
years of professional experience
Work History
Sales Support, Office Administrator, Bookkeeper
Diez and Sigg Group
05.2021 - Current
- Provided sales support and managed transactions to enhance customer satisfaction
- Maintained customer relations and managed all lead generation
- Performed cold and warm calls to engage potential leads
- Handled office administration tasks, including bookkeeping and accounting duties
- Managed file systems and prepared 1099 forms for reporting purposes
- Utilized Excel, QuickBooks, Skyslope, and Mailchimp CRM tools to streamline operations
Cell Culture Media Bag Manufacturing – Team Lead/Technician
Expression Systems
02.2016 - 05.2021
- Maintained inventory of raw materials and purchased supplies as needed for production
- Oversaw production processes, ensuring adherence to Good Manufacturing Practices (GMP)
- Collaborated with team members to improve manufacturing efficiency and quality
- Reviewed and updated standard operating procedures to ensure compliance and best practices
- Managed production scheduling to ensure timely fulfillment of customer orders
Education
Bachelor of Arts - Communication Studies
California State University-Sacramento
05.2022
Associate in Arts - Communication Studies
American River College
05.2020
Skills
- Sales
- Communication
- CRM
- Lead Generation
- Lead Management
- Cold Calling
- Time Management
- Leadership
- Teamwork
- Microsoft Office-Excel
- Mailchimp
- QuickBooks
References
Available upon request.
Timeline
Sales Support, Office Administrator, Bookkeeper
Diez and Sigg Group
05.2021 - Current
Cell Culture Media Bag Manufacturing – Team Lead/Technician
Expression Systems
02.2016 - 05.2021
Associate in Arts - Communication Studies
American River College
Bachelor of Arts - Communication Studies
California State University-Sacramento
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