Laila Vital
New Braunfels,Texas
Summary
“To pioneer innovation in the business realm, support organizational growth, and emerge as a prominent leader within my community.”
Overview
3
3
years of professional experience
Work History
Sales Development Representative
Squeeze Media
Remote
05.2025 - 10.2025
- Manage outbound calling campaigns for major clients including Vivint and United Healthcare, engaging with a high volume of prospects daily to generate qualified leads and build new business opportunities.
- Present tailored product and service pitches, identify customer needs, and prequalify leads for further follow-up by licensed representatives or sales teams.
- Utilize CRM systems to log call activity, update lead information, and track pipeline progress to ensure accurate and efficient follow-up.
- Collaborate with team leads and campaign managers to refine outreach strategies, improving conversion rates and customer engagement outcomes.
- Consistently meet and exceed performance targets, demonstrating strong communication, time management, and customer service skills in a remote work environment.
- Develop sales and client relationship skills directly transferable to mortgage origination support roles, including lead qualification, borrower communication, and loan application coordination.
Faculty Specialist
City Of New Braunfels
New Braunfels, TX
03.2024 - 05.2025
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with clients by setting up there events.
Server
Las Fontanas Mexican Kitchen
New Braunfels, TX
02.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle Payment
Education
- Mortgage Knowledge Certificate
On Course Learning
2025
High School Diploma -
New Braunfels High School
2023
Skills
Sales
Quick learner
Self motivated
Negotiation
Critical Thinking
Leadership
Sales Strategy
Lead Generation
Objection handling
CRM management
Problem Solving
Cold calling
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Development Representative
Squeeze Media
05.2025 - 10.2025
Faculty Specialist
City Of New Braunfels
03.2024 - 05.2025
Server
Las Fontanas Mexican Kitchen
02.2023 - 03.2024
- Mortgage Knowledge Certificate
On Course Learning
High School Diploma -
New Braunfels High School