Enthusiastic individual experienced in resolving conflicts and issues with exceptional skill and poise. Offering engaging and pleasant personality with expertise ensuring projects meet safety regulations, policies and procedures.
Overview
3
3
years of professional experience
Work History
Operations Manager
Percision Outdoor Solutions
09.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Developed and implemented strategies to maximize customer satisfaction.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Operations Manager
H&O Grounds
01.2021 - 09.2023
Supervised operations staff and kept employees compliant with company policies and procedures.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Coordinated closely with operations teams to ensure seamless integration between project planning stages and actual implementation activities.
Evaluated project performance, identifying areas for improvement and implementing necessary changes.
Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Started as mower operator. Promoted to Crew leader in 2 months
Monitored and evaluated training performance to determine quality and cohesiveness.
Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Education
No Degree - Business Administration And Management
Lsu
Baton Rouge, LA
05.2027
High School Diploma -
Walker High School
Walker, LA
12.2020
Skills
Problem-Solving
Team Leadership
Operations Management
Customer Service
Languages
Spanish
Professional Working
Timeline
Operations Manager
Percision Outdoor Solutions
09.2023 - Current
Operations Manager
H&O Grounds
01.2021 - 09.2023
No Degree - Business Administration And Management
Lsu
High School Diploma -
Walker High School
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