Jordan Egerdahl
Fargo,ND
Summary
With a proven track record at American Federal Bank, I excel in delivering exceptional customer service and maintaining meticulous attention to detail. My experience spans from financial transactions to enhancing team efficiency at Fransen & Olsen Plastering Inc., underpinned by a strong work ethic and excellent time management skills. I thrive in dynamic environments, consistently achieving goals and fostering teamwork.
Overview
8
8
years of professional experience
Work History
Teller
American Federal Bank
04.2023 - Current
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Consultant/Laborer
Fransen & Olsen Plastering Inc.
05.2017 - 10.2022
- Forged and maintained relationships with vendors and clients
- Created project bids with blueprint information
- Organized office filing materials
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Assisted with completion of products
TREX Hockey Coach
Emily Sell
05.2018 - 07.2022
- Developed training methods to build skills for different ages and ability levels.
- Collaborated with assistant coaches to provide comprehensive support for players both on and off the ice.
- Established a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
Education
Bachelor of Science - Business Management
Concordia College
Moorhead05-2022
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
Accomplishments
- Successfully trained 2 new tellers over a 5 month time period.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Teller
American Federal Bank
04.2023 - Current
TREX Hockey Coach
Emily Sell
05.2018 - 07.2022
Consultant/Laborer
Fransen & Olsen Plastering Inc.
05.2017 - 10.2022
Bachelor of Science - Business Management
Concordia College
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