Jordan Fennell
Brownsburg
Summary
Dynamic professional with a strong background in banking and education. Proven expertise in operations management and team development, enhancing customer satisfaction through exceptional service and compliance management. Recognized for strong leadership and attention to detail in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Hendricks County Bank and Trust
09.2021 - Current
- Assisted in daily branch operations, ensuring adherence to policies and procedures.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Supported team in maintaining accurate records and documentation for branch activities.
- Assisted with training new employees on operational processes and branch systems.
- Participated in regular staff meetings, sharing insights to improve branch performance.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Preschool Teacher
Dawn Til Dusk Daycare
01.2020 - 09.2021
- Developed engaging lesson plans to enhance children's cognitive and social skills.
- Fostered a nurturing classroom environment promoting positive interactions and emotional development.
- Implemented age-appropriate activities that encouraged creativity and problem-solving abilities.
- Collaborated with parents to address individual children's needs and progress effectively.
- Managed classroom behavior through positive reinforcement techniques, maintaining a structured environment.
- Assessed children's developmental milestones, providing feedback for tailored support strategies.
Toddler Teacher
Children's Courtyard
03.2018 - 01.2020
- Designed engaging lesson plans fostering developmental growth through play-based activities.
- Implemented individualized learning strategies to accommodate diverse learning styles and needs.
- Cultivated a nurturing classroom environment promoting social, emotional, and cognitive development.
- Collaborated with parents and caregivers to support children's progress and address concerns effectively.
Education
High School Diploma -
Brownsburg High School
Brownsburg, IN06-2013
Skills
- Banking
- Operations management
- Business development
- Team development
- Compliance management
- Staff education and training
- Account management
- Employee scheduling
- Cash handling
- Strong leadership
- Attention to detail
- Information security
Certification
- CNP - Certified Notary Public
Timeline
Assistant Branch Manager
Hendricks County Bank and Trust
09.2021 - Current
Preschool Teacher
Dawn Til Dusk Daycare
01.2020 - 09.2021
Toddler Teacher
Children's Courtyard
03.2018 - 01.2020
High School Diploma -
Brownsburg High School
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