Jordan Folsom
Tifton,GA
Summary
Driven and versatile professional with experience at Planet Fitness, in customer service and problem-solving abilities. Excelled in maintaining high satisfaction levels and a clean environment, demonstrating strong communication skills and team orientation. Proven track record in multitasking with a focus on achieving positive outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Planet Fitness
05.2023 - Current
- Update account information to maintain customer records.
- Maintain customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintaining a Clean and Safe environment for Members
- Signing members up for memberships and Giving Tours.
Private Dog Sitter
Self-employeed
01.2021 - Current
- Maintained a safe and secure space for dogs by following
house rules and guidelines set by the pet owners.
- Maintained cleanliness within clients'' homes during sitting periods, ensuring a clean living space upon their return.
- Administered medications as needed.
Babysitter
Self-employeed
01.2021 - Current
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Helped children complete homework assignments and school projects.
Education
GED -
Southern Regional Technical College
Tifton, GA08.2024
Skills
Customer Service
Problem-solving abilities
Money handling abilities
Scheduling
Multi-line phone skills
Appointment Scheduling
Cleaning
Communication skills
Very Team-oriented
Certification
CPR Certified
Timeline
Customer Service Representative
Planet Fitness
05.2023 - Current
Private Dog Sitter
Self-employeed
01.2021 - Current
Babysitter
Self-employeed
01.2021 - Current
GED -
Southern Regional Technical College