Jordan Foster
Summerville,SC
Summary
Human Resources and Operations professional with over 4 years of experience specializing in team leadership, employee coaching, and administrative compliance. Proven track record in improving staff performance through targeted training and maintaining high standards of organizational policy adherence. Currently pursuing a Master's degree in Business Management to further expertise in organizational leadership.
Overview
14
14
years of professional experience
Work History
Self Storage Manager
Self Storage
Summerville, SC
12.2024 - 11.2025
- Directed daily operations and provided direct supervision for on-site staff to ensure peak performance.
- Managed all aspects of personnel compliance with company policies, security measures, and loss prevention.
- Facilitated team development and executed promotional strategies to achieve consistent revenue targets.
Floor Manager
The Shubert Organization, Inc.
New Haven, CT
09.2021 - 12.2022
- Conducted formal performance evaluations for staff members and implemented personalized coaching plans to address skill gaps.
- Monitored retail floor operations and workflow, ensuring compliance with strict safety regulations and company procedures.
- Resolved complex personnel and customer service issues promptly to maintain a high level of operational satisfaction.
Assistant House Manager
International Festival of Arts & Ideas
New Haven, CT
05.2021 - 07.2021
- Collaborated with management to evaluate employee performance and identify strategic hiring and training needs.
- Supervised, motivated, and coached a team of ushers, focusing on professional development and service excellence.
- Authored detailed occupancy and revenue reports to analyze consumer behavior and operational expenses.
Administrative Assistant
Career Resources, Inc.
New Haven, CT
12.2020 - 04.2021
- Managed confidential partner and client information and updated secure database filing systems.
- Supported organizational communication by recording meeting minutes and distributing detailed reports to leadership.
Office Aid / Receptionist
Action for Bridgeport Community Development
Bridgeport, CT
03.2012 - 07.2016
- Coordinated the onboarding process for new employees by preparing critical paperwork and orientation schedules.
- Maintained physical and electronic filing systems to ensure efficient retrieval of organizational documents.
Education
Master of Science - Business Management
Southern New Hampshire University
12.2025
Bachelor of Science - Business Administration Management
Southern Connecticut State University
Skills
- Talent Development
- Performance evaluations
- Staff coaching
- Training needs identification
- Compliance & Administration
- Policy enforcement
- Onboarding documentation
- Confidential records management
- Employee Relations
- Conflict resolution
- Professional communication
- Team motivation
- Operational Excellence
- Process improvement
- Schedule management
- Database oversight
Websites
Core Hr Competencies
- Talent Development: Performance evaluations, staff coaching, and training needs identification.
- Compliance & Administration: Policy enforcement, onboarding documentation, and confidential records management.
- Employee Relations: Conflict resolution, professional communication, and team motivation.
- Operational Excellence: Process improvement, schedule management, and database oversight.
Timeline
Self Storage Manager
Self Storage
12.2024 - 11.2025
Floor Manager
The Shubert Organization, Inc.
09.2021 - 12.2022
Assistant House Manager
International Festival of Arts & Ideas
05.2021 - 07.2021
Administrative Assistant
Career Resources, Inc.
12.2020 - 04.2021
Office Aid / Receptionist
Action for Bridgeport Community Development
03.2012 - 07.2016
Master of Science - Business Management
Southern New Hampshire University
Bachelor of Science - Business Administration Management
Southern Connecticut State University