Jordan Fragoso Velasco
Maplewood,MN
Summary
Dedicated Skate Guard at Roseville City, adept at ensuring public safety and compliance with regulations. Leveraged strong customer service skills and teamwork to create a welcoming atmosphere, enhancing guest experiences. Proficient in cash handling and prioritizing workloads, consistently promoting a safe and enjoyable skating environment for all of the community.
Overview
2
2
years of professional experience
Work History
Skate Guard
Roseville City
Roseville, MN
11.2023 - Current
- Monitored ice rink activities to ensure safety and compliance with established rules.
- Facilitated skate rentals and returns, ensuring accurate inventory management and customer service satisfaction.
- Engaged with guests to promote a welcoming atmosphere, enhancing overall skating experience.
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Maintained superior customer service skills when relaying rink policies and procedures to customers.
Education
In School -
Roseville Area High School
Roseville, MNSkills
- Patience and tolerance
- Workload prioritization
- Public safety awareness
- Safety regulations
- Instructional skills
- Cash handling
- Positive attitude
- Strong work ethic
- Teamwork and collaboration
Timeline
Skate Guard
Roseville City
11.2023 - Current
In School -
Roseville Area High School