Jordan French
Scottsdale,AZ
Summary
Detail-oriented professional with a strong background in inventory management and customer service. Known for creating effective training sessions and thorough reports, for readiness to enhance operational efficiency and foster positive customer relationships.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Piipash L.L.C. (Shell)
Scottsdale, Arizona
01.2021 - 04.2026
- Handled customer questions and complaints quickly to improve satisfaction.
- Responded to customer service inquiries and complaints in a timely manner.
- Supported onboarding of new employees on customer service standards and daily operating procedures.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Assisted with inventory tracking to keep stock levels balanced and reduce shortages.
- Developed a streamlined method for inventory tracking and supply ordering to maintain optimal stock levels.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Cashier Clerk
Piipash L.L.C. (Shell)
Scottsdale, AZ
12.2016 - 01.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and mobile payments with accuracy and care.
- Processed customer transactions efficiently at a busy convenience store.
- Assisted customers with product inquiries and recommendations promptly.
- Balanced cash register at shift end to ensure proper cash flow.
- Trained new staff on checkout procedures and customer service standards.
- Managed inventory restocking to maintain product availability for customers.
Education
High School Diploma -
Westwood High School
Mesa05-2005
Skills
- Customer service
- Inventory management
- Operational standards
- Employee training
- Sales analysis
- Report creation
- Customer relationship management
Timeline
Assistant Manager
Piipash L.L.C. (Shell)
01.2021 - 04.2026
Cashier Clerk
Piipash L.L.C. (Shell)
12.2016 - 01.2021
High School Diploma -
Westwood High School