Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Friend

Columbus,OH

Summary

Dedicated server with a strong work ethic and proven upselling techniques. Committed to enhancing guest experiences and ensuring efficient service in high-volume dining environments.

Overview

8
8
years of professional experience

Work History

Server

Buca Di Beppo
Columbus, Ohio
09.2019 - Current
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Coordinated with chefs on special guest requests to ensure personalized dining experiences.
  • Cleared dishes and glassware promptly after each course, enhancing overall dining experience and maintaining customer satisfaction.
  • Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.

Server

Brio Tuscan Grille
Columbus, Ohio
07.2024 - 03.2025
  • Operated POS terminals for order input, bill splitting, and total calculation, enhancing order processing efficiency.
  • Addressed guest inquiries and complaints professionally, contributing to overall guest satisfaction.
  • Managed accurate cash transactions, ensuring compliance with company cash handling procedures.

Server

Cameron Mitchell
Columbus, Ohio
10.2018 - 09.2024
  • Provided excellent customer service to ensure satisfaction.
  • Showcased enthusiasm and knowledge of restaurant menu and products to enhance customer experience.
  • Assisted team members during peak hours to streamline service flow.
  • Adhered to health and safety guidelines to ensure cleanliness and safety standards.

Education

High School Diploma -

Pickerington North High
Pickerington
03-2013

Skills

  • Wine service
  • Upselling techniques
  • High volume dining
  • Strong work ethic
  • Calm demeanor
  • Multitasking and organization

Timeline

Server

Brio Tuscan Grille
07.2024 - 03.2025

Server

Buca Di Beppo
09.2019 - Current

Server

Cameron Mitchell
10.2018 - 09.2024

High School Diploma -

Pickerington North High
Jordan Friend