Dedicated server with a strong work ethic and proven upselling techniques. Committed to enhancing guest experiences and ensuring efficient service in high-volume dining environments.
Overview
8
8
years of professional experience
Work History
Server
Buca Di Beppo
Columbus, Ohio
09.2019 - Current
Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Coordinated with chefs on special guest requests to ensure personalized dining experiences.
Cleared dishes and glassware promptly after each course, enhancing overall dining experience and maintaining customer satisfaction.
Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
Server
Brio Tuscan Grille
Columbus, Ohio
07.2024 - 03.2025
Operated POS terminals for order input, bill splitting, and total calculation, enhancing order processing efficiency.
Addressed guest inquiries and complaints professionally, contributing to overall guest satisfaction.
Managed accurate cash transactions, ensuring compliance with company cash handling procedures.
Server
Cameron Mitchell
Columbus, Ohio
10.2018 - 09.2024
Provided excellent customer service to ensure satisfaction.
Showcased enthusiasm and knowledge of restaurant menu and products to enhance customer experience.
Assisted team members during peak hours to streamline service flow.
Adhered to health and safety guidelines to ensure cleanliness and safety standards.